tkfb's Privacy Policy — Your Information Is Fully Protected
Here you will find a complete description of how your personal information is collected, stored, and used on the tkfb platform.
Introduction and Scope
tkfb ("we", "our", "platform") provides a reliable online entertainment and betting service for users in Bangladesh. This privacy policy describes how we handle your information when you visit the tkfb website (https://tkfb.cam), create an account, or use any of our services.
This policy applies to all users of our platform. Using the site means you are considered to have accepted the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
We reserve the right to update this privacy policy as needed. If any changes are made, we will note the revised date on this page, and registered users will be notified by email for significant changes.
What Information We Collect
Personal Identity Information
The following information may be collected during account registration and identity verification:
- Full name and date of birth
- Email address
- National ID card or passport details (for KYC verification)
- Residential address
- Proof of age verification (our platform is for those aged 21 and above only)
Financial Information
The following information may be collected to process transactions and prevent fraud:
- bKash, Nagad, or Rocket mobile banking number
- Deposit and withdrawal transaction history
- Wallet balance information
- Transaction amounts and dates
Technical Information
The following information may be collected automatically when you use our platform:
- IP address and device identity
- Browser type and version
- Operating system information
- Cookie and session data
- Page visit times and patterns
Gaming Activity Information
To ensure responsible gaming and improve service quality:
- Play history and betting records
- Bonus and promotion usage information
- Preferred game categories
- Session duration and activity
Purpose of Data Use
tkfb uses your information for the following legitimate purposes:
Account Management: To complete the process of creating your account, secure login, and identity verification.
Transaction Processing: To securely complete deposits and withdrawals via bKash, Nagad, and Rocket.
Customer Support: To provide assistance in Bengali via 24/7 live chat and to resolve your issues.
Fraud Prevention: To detect and stop unauthorized access, money laundering, and fraudulent activity.
Responsible Gaming: To identify excessive gambling patterns and provide the necessary support and warnings.
Service Improvement: To analyze user experience and improve the quality and functionality of the platform.
Legal Obligations: To ensure compliance with applicable laws and regulations.
Promotional Communications: To send bonus offers and updates with your consent. You can opt out at any time.
Cookies and Tracking Technologies
tkfb uses various types of cookies and similar tracking technologies. These are necessary to improve your browsing experience and to keep the platform functioning properly.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, ensuring security, and keeping core functionality active. | Until session ends |
| Performance Cookies | Monitoring website performance, identifying errors, and improving load times. | Up to 1 year |
| Preference Cookies | Storing your language preferences, display settings, and other personal preferences. | Up to 1 year |
| Analytics Cookies | Analyzing user behavior to help improve service quality. | Up to 2 years |
You can control or disable cookies by changing your browser settings. Please note that disabling essential cookies may disrupt some core platform functionality and may affect your login experience.
Sharing Information with Third Parties
tkfb never sells your personal information or provides it to third parties for commercial purposes. However, information may be shared with our partners in the limited circumstances listed below:
Payment Processors: Necessary information is shared with approved payment providers such as bKash, Nagad, and Rocket to complete transactions.
Game Software Providers: Minimum information required to operate gaming software may be shared with game providers.
Law Enforcement Agencies: Information may be disclosed due to a court order or legal obligation.
Fraud Prevention Services: Information may be shared with specialist agencies to detect and prevent illegal activity.
All third parties with whom we share information are required to comply with strict data protection agreements and meet the standards of our privacy policy.
Data Security Measures
tkfb uses industry-standard security technologies and processes to ensure the protection of your personal and financial information. Our main security measures are:
SSL/TLS Encryption: All data transfers between you and our servers are protected by 256-bit SSL encryption.
Secure Password Storage: Passwords are never stored in plain text — advanced hashing algorithms are used.
Two-Factor Authentication: An additional layer of identity verification is used for important actions.
Regular Security Audits: Our systems are regularly tested by security experts.
Access Controls: Staff are only given access to the information necessary for their work.
24/7 Monitoring: Our systems are monitored around the clock to detect suspicious activity.
Even though we ensure the highest level of technical security, it is not possible to guarantee complete security when transmitting information over the internet. You are therefore also asked to keep your login credentials private and to avoid logging in on unfamiliar devices.
Data Retention Period
We retain your information only for as long as it is necessary or required to meet legal obligations. Retention periods are listed below:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account Information (Active) | For as long as the account remains active | Necessity of service provision |
| Account Information (Closed) | Up to 5 years after closure | Legal obligations and dispute resolution |
| Financial Transaction Records | 7 years from the date of transaction | Financial regulations and audit requirements |
| Technical Log Data | Up to 12 months | Security monitoring |
| KYC Verification Documents | 5 years after the end of the relationship | Regulatory compliance |
After the retention period, data is securely deleted or fully anonymized so that it can no longer be linked to you.
Your Rights
As a tkfb user, you have the following rights over your own information. To exercise these rights, contact our support team:
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
You have the right to request correction of any information that is inaccurate or incomplete.
Right to Erasure
In certain circumstances you have the right to request deletion of your information. However, some information may need to be retained where there is a legal obligation to do so.
Right to Restrict Processing
In certain circumstances you can object to the use of your information or request that processing be limited.
Right to Data Portability
You can request that information you have provided to us be made available in a structured, machine-readable format.
Right to Withdraw Marketing Consent
You have the right to withdraw your consent at any time to stop receiving promotional communications.
To exercise any of the above rights, contact us by email at: [email protected]. We will process your request as quickly as possible, generally within 30 business days.
Protection of Minors
The tkfb platform is strictly for those aged 21 and above only. We do not knowingly collect or process personal information from anyone under the age of 21.
Age verification is mandatory at the time of registration. If it comes to our attention that information from a minor has been collected, we will immediately close that account and delete the associated information.
If you become aware that a minor has registered on our platform, please notify us immediately at [email protected].
Privacy Contact
If you have any questions, feedback, or complaints about this privacy policy, please get in touch with us. Our privacy team will review your matter with the highest priority.
Email Contact
Live Chat Support
24/7 instant support available in Bengali
We generally respond to privacy-related requests within 2-3 business days. For urgent matters, instant support is available via live chat.
Policy Changes & Updates
tkfb reserves the right to change or update this privacy policy from time to time. Depending on the nature of the change, we will notify you in the following ways:
Minor changes: You will be notified only by updating the "Last Updated" date on this page.
Important changes: Registered users will be notified in advance by email about the changes.
If you continue to use our platform after any changes, you will be considered to have accepted the updated policy. We therefore recommend checking this page regularly.
For other important documents related to this privacy policy, please read our Terms & Conditions and Responsible Gaming Guidelines.